To resolve this problem, use one of the following methods.įollow the steps in this section carefully. For Outlook 2019, Outlook 2016, Outlook 2013, Outlook 2010 and Outlook 2007 And they will be included in Semi-Annual channel releases on the regular Semi-Annual schedule (September 2019 for Semi-Annual Channel (Targeted) and January 2020 for general release). For more information, see Lifting the 500 Folder Limit in Outlook. These changes were released to the Office Monthly (Targeted) channel with the version1904 release, to the Office Monthly Channel with the version 1905 (Build 11629.20196) release and later. The new functional limit will vary by Outlook's available resources and system configuration. The synchronization of the shared folders is improved so that Outlook will no longer encounter the 500 shared folders limitation, and Outlook should be able to accommodate up to 5,000 shared folders. Lift the 500 shared folders limitation in Outlook Value: 1 Resolution For Outlook for Office 365 HKEY_CURRENT_USER\Software\Policies \Microsoft\Office\12.0\Outlook\Cached Mode HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Cached Mode Note In Outlook 2007, this problem is more likely to occur if you also have the following registry data configured on your Outlook client. By default, Outlook 2007 caches only those shared folders that do not contain email (such as Calendar, Contacts, and Tasks).
Outlook 2003 does not cache any shared folders. This is a change from earlier versions of Outlook. This problem occurs because Outlook 2010 and later versions locally caches (in your Outlook data file ) all folders to which you have access in the secondary mailbox.
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The default option to Download shared folders is enabled in your profile. Your profile is configured in Cached Exchange Mode. This secondary mailbox contains many folders. Note You can add secondary mailboxes to your profile manually through the Advanced tab in the Microsoft Exchange dialog box, or automatically by using the "AutoMapping" feature on Exchange. The secondary mailbox that you are trying to access is added to your Outlook profile so that it appears in the Navigation pane. This problem may occur if the following conditions are true: Note You must select the Folder List module on the Navigation pane to see the Sync Issues folder in your mailbox. Try closing messages you have opened or removing attachments and images from unsent messages you are composing.ġ3:22:31 Microsoft Exchange Information Storeġ3:22:31 For more information on this failure, click the URL below:ġ3:22:31 When this issue occurred, the following synchronization error numbers have also been seen in synchronization messages in the Sync Issues folder:80040305-54A-4DE-822
Try closing messages you have opened or removing attachments and images from unsent messages you are composing.ġ3:22:28 Microsoft Exchange Information Storeġ3:22:28 For more information on this failure, click the URL below:ġ3:22:31 Synchronizing local changes in folder 'TeamShared - Level1'ġ3:22:31 Your server administrator has limited the number of items you can open simultaneously. On a server that is running Microsoft Exchange Server, an event that resembles the following event is logged in the Application log:Ĭlosing Mapi session "/o=Organization/ou=Administrative Group/cn=Recipients/cn=recipient" because it exceeded the maximum of 500 objects of type "objtFolder".Īdditionally, you may find errors that resemble the following in the synchronization log messages in the Outlook Sync Issues folder:ġ3:22:28 Synchronizing Mailbox 'TeamShared'ġ3:22:28 Error Synchronizing Hierarchy for Mailbox 'TeamShared'ġ3:22:28 Your server administrator has limited the number of items you can open simultaneously. Slow Outlook performance or random hangs. Items that you had deleted still appear in the secondary mailbox. When you view items in the secondary mailbox, new items may not appear or items seem to be missing. For example, you may experience the following symptoms: When you try to access folders in a secondary Microsoft Exchange Server mailbox that was added to your Microsoft Outlook profile, you may experience random performance problems.
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